Security, privacy, and how it all works

StoryNest makes preserving memories effortless, but your photos and personal moments are priceless. Protecting them with the highest level of security and privacy is our top priority.

Your Privacy Matters

We prioritize data protection and user control to ensure that your memories remain yours. Every interaction with StoryNest is designed with privacy in mind, and we never compromise on security.

GDPR Compliance

We have incorporated GDPR standards into our data practices to give our customers confidence in how we handle their information. Your data is protected, and you have full control over it at all times.

How StoryNest Works

StoryNest is a web-based platform that allows you to create, customize, and order framed memories effortlessly.

Here’s how it works:

  • You manually upload images to create your frame designs—StoryNest does not automatically access or store any files from your device.
  • We use industry-leading AI-powered tools to enhance your experience, ensuring high-quality results.
  • Your design progress is automatically saved so you can return and complete your project anytime.

No Auto-Storage, No Auto-Sharing

You control your content. Your uploaded images and designs remain private unless you choose to share or order them.

We do not auto-store or auto-share anything—you decide when and how your designs are saved or shared.

Industry-Leading Security

  • Encrypted storage: All data is encrypted at rest and in transit.
  • Hosted on secure infrastructure: We use AWS Virtual Private Cloud (VPC) in the US with industry-standard security.
  • Regular backups: Your data is securely backed up daily.

Your Data, Your Control

You can delete individual designs or request the complete removal of your data at any time.

Your frames, your choice: Designs are private by default until you choose to share or print them.

We're Here for You

If you have any questions about security, privacy, or how StoryNest handles your data, reach out to our team. We're always happy to help ensure that your memories are safe, secure, and treated with the care they deserve.

If you're curious about how we're handling your data, or have any questions, please reach out to our team.